Warranty Claim

Please select what applies to you:

I am a private customer

I am a Retailer, Installer, Dealer

I am an Official AEG Distributor

Private customer

Whom do I contact?

If you are a private (eg: you have purchased AEG products for your home or company installation), please contact the installer who has installed your AEG products.
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What documents do I need?

Please contact the installer and provide the model and serial number of your AEG product. Pictures and/or a brief description of the problem will surely be useful.

Retailer / Installer / Dealer

Whom do I contact?

Please contact the AEG distributor who has sold you the AEG products.

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What documents do I need?

Please contact the distributor and provide the model and serial number of the AEG products, a brief description of the problem and pictures.

Official AEG Distributor

Whom do I contact?

Please contact the AEG Service Team (service@solarsolutions.ag) per email.


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What documents do I need?

Provide the model and serial number of the AEG products, purchase invoice reference, a brief description of the problem and pictures.


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